Frequently Asked Questions
Should I buy here or on Amazon?
Please feel free to do either. Naturally, we are happy when people choose to buy directly from this site!
Are your papers suitable for grammar school candidates?
Our 11+ materials are useful preparation for any exam. They are designed to teach the fundamental skills in a challenging but informative way. Some material (for example the books for multiple-choice comprehension) are specifically designed for grammar school exams.
You might also like to read about 11 Plus Lifeline, which offers an extremely wide range of 11 Plus papers and resources.
If I sign up to 11 Plus Lifeline and buy your books, will I get the same papers twice?
No, you won’t. The materials in 11 Plus Lifeline are different from the ones in our books.
Are your papers available for download? Can you email me a copy today?
If you’d like material for download, you can find it through 11 Plus Lifeline. If you need several Lifeline papers in a hurry, please get in touch and we will see whether we can help.
If you buy our physical books, they will usually arrive within 1-2 days. You could use the sample papers available on this site while you wait, in which case your child will be able to start work straight away.
How do I leave a review?
Thank you for the thought! Reviews make an enormous difference. You don’t need to have bought from Amazon to review there.
If you have taken the time to write a review, please consider emailing to let us know who you are!
How to review on Amazon:
- Find the book here and click on it.
- Scroll down to ‘Customer Reviews’.
- Click on ‘Write a Customer Review’.
- Select the number of stars.
- Write a short comment and headline.
- Click ‘Submit’.
Do your papers teach creative writing?
See RSL Creative Writing.
Will your materials be too difficult for my child?
Our papers are supposed to be challenging: they are designed to stretch a child’s intellect and make them comfortable with tricky questions, so that they will feel confident even if faced with a tough exam.
However, ‘too difficult’ usually describes a situation where a child cannot get something right and does not understand why.
Our papers offer detailed, step-by-step discussions of every answer (these are probably best used with an adult until your child knows their way around them), which explain how the question has been analysed, how the example has been planned and written, and what lessons to learn from it. This should mean that a child is never left struggling. If more work on basic skills is needed, you may wish to start with an easier pack (the 8+ to 10+ comprehension pack if your child is preparing for 11+, or an 11+ pack if they are aiming for 13+).
Do you offer materials for 9+ and 10+ candidates?
The papers in RSL 8+ to 10+ Comprehension cover the demands of 9+ and most of 10+; for thorough 10 plus preparation, these could be followed by the first papers in the RSL 11+ packs. Similarly, the 8+ to 10+ pack is a good way to make the essential skills secure in the early stages of 11+ preparation.
I don’t like these papers: they have not been useful.
If you have any criticisms, please tell us. We need to know what is wrong with our products as well as what is right, so that we can keep improving them.
My product arrived damaged or with printing errors
Please accept our sincere apologies. We receive this complaint incredibly rarely – but when we do, we always post a replacement immediately. We are careful with our quality control, but an occasional glitch may slip through.